Bucherer

DELIVERY INFORMATION

 

DELIVERY

Order by 18th December 2024 to receive your products in time for Christmas. We have extended our Christmas returns until 22nd January 2025.

We offer a complimentary shipping and returns service to any UK residential address. 

Kindly note that all Rolex models are currently unavailable to purchase online. 

Please allow 1 working day for your order to be processed, followed by a delivery period of 3 to 5 working days. 

In the instance that you are not satisfied with your purchase, please contact us within 14 working days from receipt of your order and we will obligingly arrange a collection via courier. We will, of course, issue a full refund to your account, provided that the product is in its original condition with all paperwork, GWP’s and internal packaging included. 

Collections and deliveries are unavailable during Bank Holidays or Sundays.  

 

CHANGE OF DELIVERY ADDRESS

Please note we can only accept address changes within 24 hours from placing your order. Please contact our client experience team using the Contact form. 

rolex-contact-luzern-schwanenplatz_portrait

Find a Bucherer Store near you

Discover our curated selection of watches & jewellery and benefit from exclusive boutique services.

Join the community and get the latest on watches, jewellery and exclusive events

  • SERVICE

  • FAQ

  • Payment

  • Delivery

  • Returns

  • CPO Warranty

  • CUSTOMER CARE

  • Monday - Friday: 9am - 5pm

  • +44 (0) 207 952 2689

  • Contact

  • Appointments

© 2024

Trustpilot