FINANCE TERMS AND CONDITIONS
ONLINE INTEREST FREE CREDIT
Buying a luxury watch is an investment, so we offer a variety of interest free credit financing options to help spread the payments. Spend over £750 up to £27,700 and you can choose to spread your payments over 12, 24, 36, 48mths, with a minimum deposit of 10%.
To apply for finance to buy a watch you must be 21 or older, in regular employment and resident in the UK for more than 3 years. Finance is applicable for order values over £750 and is excluded from sale/promotional items, preowned watches and Rolex watches.
If your application is successful, you’ll be asked to to pay a deposit using a credit or debit card registered in your name. We use this payment to validate the details registered against your address so please ensure that the details for the card used match those provided in the credit application.
Other conditions may apply and we cannot guarantee that your application will be accepted. Stock will not be allocated until the application has been completed and approved. We reserve the right to withdraw finance on certain products at any time. Pay on Finance is provided through our external partner, V12. V12 is the UK's only specialist provider of Retail Point of Sale Credit, providing finance options for more than 20 years through its industry leading online paperless processing system. If your application is successful you will enter into a Credit Agreement with Secure Trust Bank Plc, who are V12’s parent company. Items can only be dispatched to the billing address.
Should you cancel your credit agreement and have already received products from us, then you will be liable to pay us in full for the product (unless your cancellation rights apply).
Please note the above terms are for online purchases only, finance is also offered in some of our stores with varying terms available, please contact the individual store to discuss the options available.
PAYMENT PLANS AVAILABLE
||Minimum Credit Balance|
Based on order total of £750
||Representative APR (Fixed)
||Deposit To Pay
||Total Amount Payable|
|12||0%||£75||£675||12 Months £56.25||£750|
|24||0%||£75||£675||24 Months £28.12||£750|
|36||0%||£75||£675||36 Months £18.75||£750|
|48||0%||£75||£675||48 Months £14.07||£750|
HOW LONG WILL IT TAKE TO APPLY?
The online application should take no longer than a matter of minutes to complete. You should then receive an instant response confirming your application’s success. Occasionally, V12 - our 3rd party financial services provider - will need to manually check the application. In such cases V12 will confirm their decision by email within 1 working day.
WHAT DO I NEED TO APPLY?
All you need to do is fill in the online form at the payment stage and add an electronic signature. Please ensure you use your full name and registered address (i.e. the same format as used by your bank). On the successful completion of your application you will be asked to verify your identity by authorising a 50p transaction against a credit or debit that you own. This is a fraud prevention measure used to validate the details you have provided - no money is taken from your account.
WHAT HAPPENS IF MY APPLICATION IS TURNED DOWN?
Applications can be declined for numerous reasons including because of typing errors or mismatching address details in the application process - please check these thoroughly. Please note that other criteria may apply and we cannot guarantee the acceptance of your application.
If your application is unsuccessful, you can still purchase the item by credit card or PayPal - please talk to our sales team about alternative payment options.
If your application is declined, it’s usually for one of the following reasons:
- you did not meet the eligibility criteria.
- adverse credit reference agency information your credit score.
- you are considered to be overcommitted financially.
- your existing account performance with other lenders.
If you wish to appeal the decision made by V12, it is advised that you obtain an up-to-date copy of your credit report by contacting the Experian Help Centre, before appealing directly to V12. Due to data protection all customer appeals must be dealt with directly with V12 by email to email@example.com or by phone, by calling 02920 468 916.
WHAT HAPPENS IF I WISH TO CANCEL MY APPLICATION/RETURN THE GOODS?
Standard conditions apply for returns and cancellation periods - see: Returns & Refunds In the event that your order contains more than one item, please note that you will need to return the full order in order to cancel the finance agreement. This means that if, for example, you have purchased 3 items but would like to return 1 of those items, then all 3 items must be returned back to us.
WHO ARE V12?
We've teamed up with V12 Retail Finance Limited ("V12") to offer you a flexible and affordable option to pay on finance. V12 is the UK's only specialist provider of Retail Point of Sale Credit, providing finance options for more than 20 years through its industry leading online paperless processing system. If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank Plc (V12's parent company) which will be administered by V12. V12 is authorised and regulated by the Financial Conduct Authority. Secure Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204550.